Any persons using, reading, and/or purchasing products on this website agree that access to and use of this site are subject to the following terms, conditions, and other applicable laws. You must be at least 18 years old to purchase products from this site. By using this website, you agree that you are at least 18 years of age and also agree to the following terms and conditions.
All content on this site, including but not limited to text, graphics, code and functionality is copyrighted as collective work under the United States and other copyright laws, and is the property of SS Vape, LLC. The collective work includes works that are licensed to S.S. Vape ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with S.S. Vape or purchasing S.S. Vape products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from different areas of the site solely for your own non-commercial use, or to place an order with S.S. Vape or to purchase S.S. Vape products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by S.S. Vape. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of SS Vape, LLC used in the site are trademarks or registered trademarks of SS Vape, LLC.
Please read and understand our warranty and return policy before placing an order. These warranties give you specific legal rights; you may have other rights, which vary from state to state. These warranty policies supersedes all previous warranty policies.
Any questions regarding product specific warranties may be directed to Customer Support at firstname.lastname@example.org or 877-505-0896.
High End and One-Of-Kind Items
Serial #'d items are randomly chosen. Due to the nature of these products, all sales are final. Please contact the manufacturer directly for any issues and their warranty policies.
S.S. Vape's Lifetime Warranty is limited to batteries, chargers, mech mod clones, and computer mods. Tanks, high end mods, atomizers/cartomizers, accessories, and e liquid are exempt from this Lifetime Warranty.
Eligibility for repairs or exchanges are limited to products determined to have manufacturing defects or premature failure. Products that are damaged through misuse, negligence, or modified or repaired by anyone other than SS Vape, LLC are not eligible for exchange. If a product ever fails we will repair the product, without charge, or replace it, at our discretion.
Warranty does not cover lost, stolen, defaced, or willfully damaged units. Warranty also does not cover units with the S.S. Vape logo sanded off or not visible.
For warranty evaluation or redemption, your product must be returned directly to SS Vape LLC, ATTN: Returns, 100 E Main Street, Suite 1, Westminster, MD 21157. All shipping to Warranty must be pre-paid, insured, and require adult signature. SS Vape, LLC cannot be liable for lost in-bound packages.
Our products are covered under warranty, for the lifetime of the product. Unfortunately, this does not mean your lifetime.
Subject to the above warranty, in the event that your S.S. Vape electronic cigarette device fails to operate satisfactorily, please follow these three easy steps:
- Call S.S. Vape Customer Support (877-505-0896 FREE) so that we may troubleshoot the issue and authorize your item for warranty replacement if necessary. Please provide the S.S. Vape representative a detailed explanation of the difficulty you are experiencing with the device and/or its components. All of this information is required to process your return request. It is also helpful to have your original order number on hand.
- If it is determined that your product requires replacement, you will need to ship the item to SS Vape LLC., ATTN: Returns, 100 E Main Street, Suite 1, Westminster, MD 21157. Securely package your item(s) and include within your package a note detailing your Support Ticket number provided by your Customer Support representative and your issue. If you are experiencing an issue with a single product component, please do not send us your entire kit.
Please do not send any product to us unless you have spoken to a S.S. Vape representative first. This can lead to confusion and may result in the loss of your item, and therefore the forfeiture of your replacement.
E Juice Return Policy
Unfortunately, we are not able to accept returns on e-liquid that has been opened or does not meet personal flavor expectations. Taste is a very subjective sense that will vary greatly from person to person. In accordance with our strict Quality Control guidelines, returned e-liquid could never be re-used for any purpose, so any open liquid will not be accepted.
Unopened liquid, with the tamper-evident band still intact may be returned for credit from place of purchased.
E Juice Disclaimer
WARNING: Many products available from S.S. Vape contain nicotine which is a poisonous and addictive substance. Electronic Cigarettes are intended for use by existing smokers of legal smoking age and should not be used by children, women who are pregnant or may become pregnant, or anyone with pre -existing medical conditions without first consulting your doctor. Electronic Cigarettes are not meant to cure, treat, or prevent any illness or disease. S.S. Vape products are intended to be used as a tobacco alternative. These products are not marketed as smoking cessation, nor have they been tested as such. Keep out of reach from children & pets.
KEEP OUT OF REACH OF CHILDREN AND PETS.
This product and statements made within have not be evaluated by the US Food and Drug Administration (FDA) or any international health organization. S.S. Vape products are not intended to diagnose, treat, cure, or prevent any condition, disorder, disease, or physical or mental conditions and should not be used as a substitute for a physician's advice. S.S. Vape products are intended for use by persons of legal smoking age, not by nonsmokers or by children, women who are pregnant or breastfeeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma. Consult a physician immediately if you experience nicotine misuse symptoms such as nausea, vomiting, diarrhea, dizziness, weakness or rapid heartbeat. S.S. Vape products are not a smoking cessation method and have not been tested as such. Ingestion of non-vaporized concentrated ingredients can be poisonous, and ingestion of certain components can present a choking hazard. Nicotine is addictive and habit forming; very toxic by inhalation, in contact with skin and if swallowed; danger of serious damage to health by prolonged exposure if swallowed; irritating to eyes and skin; may cause sensitization by skin contact; may cause harm to the unborn child; vapors may cause drowsiness or dizziness; after contact with skin, wash immediately with plenty of water and seek medical advice; in case of accident or if you feel unwell, seek medical advice. This material and its container must be disposed of in a safe way; use appropriate containment to avoid environmental contamination. Warning for California residences regarding Proposition 65: S.S. Vape Products contain nicotine, a chemical known to the State of California to cause birth defects or other reproductive harm.
Rebuildable atomizers and mechanical mods are for experienced vapers only! Users who purchase rebuildable atomizers, mechanical mods, and any other vapor related products must use caution. SS Vape LLC is not liable for users who modify, or build their vaping devices below safe threshold. SS Vape does not condone nor suggest builds under 0.5 ohm, stacking batteries in any mods or mods purchased at SS Vape LLC. Those who purchase vaping devices from SS Vape should use caution and build at a safe level.
Please note that rebuildable atomizer coils and wicks have known risks.
- A rebuildable coil/wick MUST be tested carefully with an ohm meter before it is used.
- Untested builds are dangerous using untested builds present a serious risk to the user.
- New coil/wick assembly should not be used on any electronic device unless they have been tested.
- These items WILL destroy electronic devices if faulty. This is a known issue.
Due to the nature of these products there is no warranty. Rebuildables are for experienced users and requires technical knowledge in order to properly use it. User these products understand the risk related to the use of these products
SS Vape LLC, officers, directors, agents and employees cannot be held for and against any and all claims, suits, liens, judgments, damages, losses and expenses including reasonable legal fees and costs arising in whole or in part and in any manner from my use of Rebuildable Tanks and or Mechanical Mods whether purchased from SS Vape LLC or any other entity.
Refunds will be issued within twenty-four (24) hours of request. Customer should note that it can take thirty (30) days for refunds to be posted into account.
Limitation of Liability
SS Vape, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if SS Vape, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a SS Vape, LLC product is mistakenly listed at an incorrect price, SS Vape, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. SS Vape, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, SS Vape, LLC shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by SS Vape, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
SS Vape, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to SS Vape, LLC.
Your use of this site shall be governed in all respects by the laws of the state of Maryland, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of SS Vape, LLC products) shall be in the state or federal courts located in Rhode Island. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of SS Vape, LLC products) must be commenced within one (1) year after the claim or cause of action arises. SS Vape, LLC’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. SS Vape, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a SS Vape, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
SS Vape, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, SS Vape, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, SS Vape, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to SS Vape, LLC in its sole discretion.
You agree to indemnify, defend, and hold harmless SS Vape, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, SS Vape, LLC may link to sites operated by third parties. However, even if the third party is affiliated with SS Vape, LLC, SS Vape, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of SS Vape, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, SS Vape, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).