Check the Status of Your Refund

If you're waiting for a refund and want to check the status, you can view this information in Your Account.

To check the status of your refund:

  1. Login to your Account Dashboard
  2. Click My Orders for the order you wish to retrieve refund status for
  3. Click View Order (Order status may be changed to Closed)
  4. Click Refunds. Details of your refund will be shown below Order Information.

If you have not received confirmation of your refund after 2 weeks from the estimated refund date, please contact us.

Have more questions? Submit a request

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