- Option A - Use the return shipping label provided by your S.S. Vape Customer Support representative.
If you are using a S.S. Vape Return Label, remove the label and affix it to your package. Print and enclose a copy of your Support Ticket. Return the package to any USPS office or carrier. S.S. Vape covers all return fees.
- Option B - Use a shipping carrier of your choice.
If you are returning through a shipping carrier of your choice, select ground service and insure the item for full value of the merchandise being returned and require an adult signature. Remember to include a copy of your Support Ticket. Send your package to SS Vape LLC., ATTN: Returns, 100 E Main Street, Suite 1, Westminster, MD 21157. Shipping cost will not be refunded.
SS Vape, LLC cannot be liable for lost in-bound packages. Please do not send any product to us unless you have spoken to a S.S. Vape representative first. This can lead to confusion and may result in the loss of your item, and therefore the forfeiture of your replacement.