Missing Packages That Show as Delivered

What to do if your package shows as delivered but you can't find it.

If your tracking information shows that your package was delivered, but you can't find it:

  • Verify the shipping address
  • Look for a notice of attempted delivery
  • Look around the delivery location for your package
  • Check to see if someone else accepted the delivery
  • Check your mailbox or wherever else you receive mail
  • Wait 24 hours - in rare instances packages may say delivered up to 24 hours prior to arrival

NOTE: If you believe your package has been stolen, please contact us.

Have more questions? Submit a request


Please sign in to leave a comment.