Report a Phishing or Spoofed E-mail

We take phishing and spoofing attempts on our customers very seriously. If you receive an e-mail that you think may not be from S.S. Vape, please report it to us by sending the e-mail to support@ssvape.com.

To report a phishing or spoofed e-mail:

1. Do one of the following:

  • Open a new e-mail and attach the e-mail you suspect is fake.

Note: Sending this suspicious e-mail as an attachment is the best way for us to track it.

  • If you can't send the e-mail as an attachment, you can forward it.

2. Send the e-mail to support@ssvape.com.

Note: You may receive an automatic confirmation. If you have an urgent security concern about your account, please contact us by calling toll free to (877) 505-0896.

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