We take phishing and spoofing attempts on our customers very seriously. If you receive an e-mail that you think may not be from S.S. Vape, please report it to us by sending the e-mail to firstname.lastname@example.org.
To report a phishing or spoofed e-mail:
1. Do one of the following:
- Open a new e-mail and attach the e-mail you suspect is fake.
Note: Sending this suspicious e-mail as an attachment is the best way for us to track it.
- If you can't send the e-mail as an attachment, you can forward it.
2. Send the e-mail to email@example.com.
Note: You may receive an automatic confirmation. If you have an urgent security concern about your account, please contact us by calling toll free to (877) 505-0896.