Vaping 101

FAQs

• How do I know when a tank is finished?
• What are Propylene glycol (PG) and Vegetable Glycerin (VG)?
• Why won't my battery hold a charge?

Beginner's Guide

• Kit to Quit Tank (Disposable Stardust)
• Charging Your Device
• On/Off Feature

Terminology

• Atomizer
• E Liquid
• Propylene Glycol (PG)
• Throat Hit
• Vegetable Glycerin (VG)
• Wick

Product & Services

E Liquid

• Extreme Menthol Freezing
• G2 Vapor

Tanks

• TFV8 Baby Beast
• Arctic
• Aspire Nautilus
• Aspire Atlantis 2
• Aspire Triton

Devices

• Victory 50TC
• Victory 165TC
• KBox 70W
• Victory Mod
• Saturn 30W
• Smok X Cube II

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Chargers

• Efest LUV V6
• LUC Blu6 OLED Charger

Managing Your Account

Account Settings

• Change Your Account Settings
• Reset Your Password
• About Problems Signing In
• Unsubscribe from Marketing E-mails
• About Closing Your Account

Orders

• About Orders That Can't Be Changed
• Cancel Items or Orders

Site Features

Your S.S. Vape Community

• Customer Review Creation Guidelines

Ordering

Placing an Order

• Pre-Orders
• Search and Browse for Items
• About the Shopping Cart
• Proceed to Checkout
• Submit Product Information Updates

Recalls, Warranties & Legal Notices

• About Manufacturer Warranties

Payment, Pricing & Promotions

Promotions & Deals

• Price Match Policy
• Coupon Policy

Pricing

• About List Prices
• About Shopping Cart Prices

Payment Methods

• Print an Invoice

Shipping & Delivery

Where's my Stuff?

• Track your package
• Missing Packages That Show as Delivered
• Missing Tracking Information
• About Undeliverable Packages
• Reasons for Undeliverable Packages

International Shipping

• About Freight Forwarders and Hand Carry

Returns & Refunds

Returns

• Lifetime Warranty
• E Liquid Return Policy
• Items That Can't Be Returned
• Return Items You Ordered
• Return Shipping Costs

Refunds

• How Refunds Are Issued
• Check the Status of Your Refund

Security & Privacy

Your Security

• Protect Your System
• Choose a Strong Password

Legal Policies

• Shipping Policy
• Conditions of Use
• SSVape.com Privacy Policy

Emails from SSVape.com

• About S.S. Vape Consumer Survey E-mails
• About E-mail Verification for New Accounts
• Report a Phishing or Spoofed E-mail

Security Researchers

• Report a Security Issue

Other Topics & Help Sites

Contests & Giveaways

• Official Rules for Contests & Sweepstakes